Apple Refunds Disgruntled User After He Asked Nicely

While I’m an iTunes Match subscriber and am throughly enjoying the service, others may disagree. One of those people would be clam_chips, a Reddit user who was not terribly satisfied with the service. After voicing his opinion to Apple’s email support, his subscription was refunded. It was not confirmed if his subscription was canceled, so we’ll have to wait for an update on the Reddit thread.

If you’re unaware, iTunes Match was introduced with iOS 5 at WWDC 2011. iTunes Match allows iTunes users to “match” their iTunes library with the cloud. When you do this, you’ll have access to your whole iTunes library (up to 25,000 songs) on all of your iOS devices as well as Macs and PCs. You can stream these songs to your devices and download them via Wi-Fi or cellular. iTunes Match allows you to match all of your music, even if it’s ripped from a CD. And if for some reason Apple can’t match your song on iTunes, it will be automatically uploaded to the cloud. If your music is on iTunes, it will be automatically upgraded to 256kbps if it was ripped at a lower bit-rate.

If you’re a disgruntled iTunes Match user, will you be asking for a refund?  Our own Editor-In- Chief has had nothing but problems up in Canada. Every time he opens iTunes, he has to re-sign in and add his computer to his iTunes Match account. The service is great when it’s working, but when it’s not, you’re in trouble.

Source: Reddit/Apple
Image Credit: clam_chips

Comments are closed.