Apple Responds To Wired Author’s Hacked iCloud Account
Mat Honan, a writer at Wired, a popular tech publication, recently had his Amazon, Gmail, Twitter, and more notably, iCloud accounts hacked. The hackers acquired access to his accounts by hacking his Amazon account to get partial credit card information, which allowed them get into his Apple, Gmail and then Twitter accounts. The hackers then remotely wiped Honan’s iPhone, iPad and MacBook via Find my iPhone and messed around on his Twitter account. Honan is partially blaming Apple for the incident as the hackers recovered the account using Mat’s personal information (which was acquired via Amazon) to recover his iCloud account. An Apple spokesperson responded to Mat in the following statement to Wired:
[quote]Apple takes customer privacy seriously and requires multiple forms of verification before resetting an Apple ID password, in this particular case, the customer’s data was compromised by a person who had acquired personal information about the customer. In addition, we found that our own internal policies were not followed completely. We are reviewing all of our processes for resetting account passwords to ensure our customers’ data is protected.
Mat wrote about his experience in the following post on Wired. And while he mostly blames Apple and Amazon for what happened, he acknowledges it was partially his fault.
So now that you have the facts, who do you think should be at fault for Mat’s inconvenience? Did Apple or Amazon screw up, or was it purely Mat’s and the hacker’s fault? Let us know in the comments.