iPhone 4 shipping for some, orders cancelled for others. Better check your status.

June 21, 2010

iPhone

The day has arrived. People are receiving confirmation that their orders have been shipped. If you’re among the group who managed to get their orders in before Apple started pushing back the delivery date on their website, there’s hope yet.  Apple says you’ll still be receiving your iPhones by June 24. That’s excellent news.

But everything is not turning up Millhouse for everyone. There are reports that some customers are starting to receive cancellation emails randomly, and it appears that there’s no rhyme or reason to the changes. Some have been told that the system somehow managed to place orders for two phones on their account, and others are being told that there was a traffic glitch, that the system never actually placed an order.

So what does this mean? Well, you may want to double check your order status, then check it a third time. Don’t assume that your order is secure. Some AT&T customers have noticed their accounts have gone from “in progress” to “back ordered” overnight. It looks like there may be a supply issue that’s very real, and pre-order customers could be facing wait times, despite being told that they had secured an order for release day.

Article Via Information Week

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About Joshua Schnell

It started as a hobby and turned into a full-time job for Josh. One minute he was keeping notes on his switch to the Mac and the next thing he knew he was the full time Editor-In-Chief for Macgasm. He spent his early years designing and developing Web sites, but now it's all writing, all the time. Josh also currently contributes to PCWorld. He produces two podcasts, The Macgasm Podcast, and The AppOrchard, and can be heard on CBC Radio once every couple of years, despite secretly wishing that was a more frequent gig.

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i said 4 but it's really 3 years since Iphone was first launched....still plenty of time to get their act together.

Apple should deserve to lose customers over their perceived imcompetence. 4 years after the launch of the original Iphone (remember the long lines and delays when activating ATT accounts with the 3g?)and Apple still can't forsee demand ? let alone have a funcional reservation system in place? Ridiculous.

Verizon. Droid. Here I come