DO NOT BUY this program if you are on a PC. $30 down the drain.

i have contacted Kelly about the issue and got no response other than “we are working on it” and several weeks later, i have still not heard back. i recently asked to have my money refunded and she sent me this message:

“We don’t provide the refund here because the purchase was made through Clickbank. You have to make the request through Clickbank since that is where your purchase was made. Please reference their refund policies and information to find out how to get a refund. ”

damn, if i gave money to Tidysongs then why cant they give it back to me? and if you really don’t wont to fool with the third party refund process, could you at least send me to link that will actually help me get me money back?

too bad that TIdysongs is apparently not interested providing quality customer service or a program that works……. save your money on this one folks!

I’ll never recommend this program to anyone. Not even my enemies!

What a ridiculous piece of software.

Tidysongs did reply telling me the reason it did this is because they were compilation albums and that is the way their programworks because customers prefer it.

I had two problems with this a) the albums iit split were not compilations I had stipulated this in my first email and b) who is it exactly who wants 20 odd albums with only one song on each when they could have the original compilation album with all the songs that belong on it?

My review = terrible, over priced program that hasn’t been trialed or advertised properly.

Tidysongs will ruin your itunes library and waste your time!

Bad software. Steer clear!

I felt the same as a lot of other people who purchased the product and feel ripped off. At this stage there is no way the product is worth $30.00… the potential is there.

I kept getting an error – not responding to itunes. I then did some research and found that what caused this error was missing and lost files (where your playlist points itunes to a file that no longer exist, either because its been deleted or moved).

So I have found a fix, and this is coming from someone who know next to nothing bout computers.

What you need to do – if you have gone and bought this program and been let down…

1. Search the net for a script called “Super remove dead tracks”
It free – and when you run it it will go through your Itunes and clear these missing or “dead” files.

2. Once you have run it, then use TidySongs to remove duplicates. (by moving them to a new folder)

3. Then re run the script “Super remove dead tracks” (I say this because tidy songs leaves missing files in your itunes when using the “remove duplicate” process – I learnt this from experience. Its no big deal – it just makes it hard for you to clean your itunes as quick as you expected…

4. Next – you fix all your songs – this time it should work. if you come up with any errors.. go and do the first three steps one more time. and try again.

And once it has finally fixed all your songs, do the process again one more time for piece of mind.

Tidy songs – your product has potential.

The biggest problem with the program is that the program itself leaves “dead” tracks in your itunes when you remove duplicates, which in turns gives you errors when it comes to “fixing your songs”.

The biggest problem with your management and sale of the product is that you didn’t bother to tell anyone this when you sold it to us. (or respond to any email sent to you)

Its embarrassing for you and your product that I am writing this solution on a blog on this random site when this solution should already be available to anyone who bought your product.

I suggest you contact who ever it was who wrote the “Super remove dead tracks” script and thank them. (By the way there are a few apps i have found that incorporate the same script… just do some research).

I EXPECT! to see this on tidy song’s webpage in the near future, as a temporary fix before a new flash bang update fixing this is brought out (free for all the user who jumped on the band wagon to early.

Hope this helps anyone who made the same mistake I did.

SEAN

I have purchased TuneUp, and will provide my receipt as proof that your program does not work. Why else would I buy it?

I have 3 words for the TidySongs people:

REFUND MY MONEY.

You will got lots of “failed to connect to server” responses. When TidySongs actually does manage to work, it only gets through a couple of hundred songs before hanging indefinitely or going back to another “failed to connect to server error”. This may be a blessing because should you actually have TidySongs “clean up” your library you’ll find that its accuracy is spotty at best. It seems unable to reconcile songs from live albums with the studio releases. So, you’ll find that it attempts to mark live recordings as studio albums.

Oh, and don’t bother emailing the company with problems. They don’t respond.

Basically, this software has all the hallmarks of cheap, half-baked shareware developed in someone’s garage. I consider it a lesson learned wasting my money on this, but I’d advise anyone considering purchasing TidySongs to seek other solutions. This software is broken and the company does not respond to help requests.

Bogus.

Hardly ever got the song information right or the album artwork. Pretty painful all round.

Wish I had found these comments before…

The customer care is good, but having thought I had bought a quick fix to the possible hours of trawling through my music files, it looks like I have tripled that time, and as there seems to be little file evidence of the bizarre changes made, it’s a lot more complicated. Maybe I was a fool to run it on auto, but on manual it would take just as much time as if I hadn’t bought tidysongs in the first place.

The worse thing is having my albums previously copied from my own records split into 3 or 4 albums in my itunes, but not in my files… what?!

This is a great idea, but it is not worth the money AT ALL, a lot more work needs to be on this software and they’re sourcing.

I had my iTunes really organized. After trying this application and doing each song manually… All I did was hit “skip” this program was wrong about 90 percent of the time!! It was funny because it would find a song with all the information already correct and tell me it was wrong or give me some other album art that was not relevant at all!.

This application was a huge disappointment!

@MacFan Please update to the most recent version from the website, we have corrected this problem.

@Mr. Buttershis TidySongs was built around several different databases of music and we constantly add to the library, right now the library contains over 4 million songs that we use to find the best fixes for your music. The reason it may sometimes pull a different album then expected is because TidySongs looks for original album art over compilation/best of albums. We’ve found that the majority of users prefer original song details so that is why it is set up this way.

The best way to get support on TidySongs is through email so please send me an email at kelly [at] tidysongs [dot] com with any questions that come up during the fixing process.

Thanks!

http://www.tuneupmedia.com is where i got it